Shipping Policy

Thank you for shopping with Her Aesthetic Beauty! Below is everything you need to know about our shipping process, timelines, and policies to ensure a smooth experience.

1. Processing Times

• Order Processing: Orders are typically processed within 2-5 business days (Monday-Friday, excluding holidays).
• Confirmation: Once your order is placed, you’ll receive an order confirmation email. Once shipped, you’ll receive a tracking number via email.

2. Shipping Rates & Delivery Times

We currently offer standard shipping and express shipping options:

Note: Delivery times may vary based on your location and courier delays.

3. Shipping Locations

We currently ship to the United States only. International shipping will be available soon—stay tuned!

4. Tracking Your Order

• Once your order ships, you’ll receive a tracking email with your tracking number.
• You can track your order using the link provided or visit our Order Tracking Page.

5. Shipping Delays

While we aim to get your order to you as quickly as possible, unexpected delays may occur due to:

• Courier disruptions
• Weather conditions
• High-demand periods (e.g., holidays, sales events)

We’re here to help! If your order is delayed, please contact us at support@heraestheticbeauty.com, and we’ll work with you to resolve the issue.

6. Missing or Lost Packages

If your package appears to be lost:

1. Double-check your tracking link for updates.
2. Confirm the shipping address you provided.
3. If still unresolved, contact us at support@heraestheticbeauty.com within 7 days of the estimated delivery date.

We’ll work with the courier to locate or replace your order when possible.

7. Incorrect Shipping Information

Please ensure your shipping details are accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error after placing your order, contact us immediately!

8. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of receiving the product:

• Send an email to support@heraestheticbeauty.com with your order number, photos of the damaged/incorrect product, and packaging.
• We’ll review the issue and provide a solution, such as a replacement or store credit.

9. Returns, Refunds, & Exchanges

• Eligibility: Due to the nature of cosmetic products, all sales are final.
• Damaged or Incorrect Products: If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue for resolution.
• Contact Us: Email [support@heraestheticbeauty.com] with your order details.

10. Contact Us

For any questions or concerns about shipping, reach out to us at:
Her Aesthetic Beauty
Email: support@heraestheticbeauty.com